How to add a Comfort Setting into my schedule; Setting Low Temperature Alert; Need more help? He later told me the ecobee was the problem messing with control board. User Name; Password Forgot Password? I have enabled that for security. Post yours and see other's reports and complaints Get in touch with our support team. Posted by 16 days ago. Register now. x How do you rate Ecobee over the past 3 months? Whenever I request password reset, I get no email even though … The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. See if Ecobee is down or it's just you. Cut to tonight (currently 2am) and my a/c will not blow even though it's set at 65F and it's 71F in the house. No problems at Ecobee Ecobee offers products for home automation including smart light switches and thermostats. Mon-Fri 7:30am-5:00pm. I am having issues with ecobee and my new hub. Problem. Ecobee Support Login Issue. phone. 200 Dan Tibbs Road NW Huntsville, AL 35806. Login on chrome browser seems to be working for me at the moment. Need to register your ecobee? Remember Me; Are you a … How to build a schedule using the ecobee web portal; Is the web portal free to use? He sent me a picture of him trying to place the ecobee back on and it saying it was detecting a wiring problem. 2 years ago. Only seems to happen when it's at … Ecoobee recently rebranded and started offering two factor auth. Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. After a few weeks, I wondered if I could reinstall the ecobee. No problems at all in the summer. It was doing this with the old ecobee as well. Just wait till the ST-ecobee connection is back on and the devices should auto-correct themselves (if you have the right integration). The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. Your report was successfully submitted. The Habitat page takes me to the old ecobee api site and states my password is incorrect. HVAC AL #08093 REF AL #52466 P.S. Check current status and outage map. So he replaced my ecobee with a basic thermostat and everything worked. Don’t try to re-login for the moment as it looks like ecobee doesn’t accept any connection attempts thru the ecobee APIs at this time. I try resetting it via the api link then my password doesn’t work for the api or any ecobee site or app. Close. 1. Problem. There was a problem with your login. Cannot login on iPhone X via the Ecobee app. It works whenever it is warm outsite. Errors have been highlighted below. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. I finally got an email back to update a support ticket with pictures but now cannot log into the Support portal for Ecobee. Office: 256-428-1983 Service@ConditionedAirSolutions.com. 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