I actually looked this up once and it said that if a phone goes straight to voice mail without ringing the phone is either dead (no charge) or off. (this turns off call forwarding) This problem can be random and intermittent as some calls may ring and come through, but majority of calls to phones with this problem goes straight to voicemail. Your voicemail feature may be turned off. Thank you for your help. i tried checking all setup options but it is not apparent to me any of the setup options would configure my phone to go directly to voicemail … If the person leaves a message the VM pops up but the phone hasn't rang. Concerns may arise when you attempt to make a phone call and it goes straight to voicemail. Do Not Disturb is not on and I've reset my phone as well as resetting network settings. If we power off the phones and restart, they will accept calls, but a little bit later it goes back to the calls going straight to voicemail. I have added a number to our SIP trunk by going to the SIP trunk and then to edit DNIS DIGIT map and assiging the number to a user, He is using a IP 230 phone. If so, press the button once to remove. In iOS 13 a new feature called Silence Unknown Callers could mean that all calls from people not in your Contacts will be going straight to voicemail. Note: The voicemail password is also known as the "Phone PIN" when accessing the Mitel Portal. I checked and his number isn't blocked. We are experiencing a sporadic, yet consistent issue where directory numbers, when called, go straight to voicemail. With iOS 13 and later, users can turn on a feature that blocks unknown callers to prevent harassing robocalls. The Phone Call is Going Straight to Voicemail. Tech states I should change my number to a local area code. Calls aren't forwarded and do not disturb is not on. Perhaps a friend is trying to reach you, and they can hear the phone ringing on their end, but yours never does. I have no one blocked. If this issue is affecting a limited number of contacts, check the settings for each contact. the phones in the house do not even ring. We all have DID numbers. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Richard Graham November 10, 2019 at 8:57 am My phone goes straight to voicemail unless I dial *73….but if I turn the phone off I have to dial each time…. It is happening a lot, the person calling will get my voicemail straight away. Testing it out tonight from home, when I call my number it doesn't go to voicemail, but rings for about a minute and goes to a busy signal. Solved: All my call keep going straight to voicemail and my phone has been activated. I have a Polycom Soundstation IP 6000. when I dial to it, the calls go straight to voicemail. ; Call forwarding issues (conflicting call forwarding rules, automatic forwarding to voicemail set) within Account Manager, 8x8 Admin Console, 8x8 Work, or on the phone. Server is remote. When calling the number from outside the call goes straight to voicemail. Help with Directory Number issue. I believe what you are really asking is: “When you call someone and their phone goes immediately to voicemail, does it mean they are on another call?” The answer is sometimes. My phone is not ringing when I get a call it goes straight to voicemail. It was working fine till last security update which was loaded on 1 August 2019. I'm having an issue with calls suddenly going straight to voicemail on an extension. Here are a few examples on how a iMessage can be received while the phone may go to voicemail 1. 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