External stakeholders which is social by nature. This study explores the contributions of different dimensions of the intellectual capital of higher education institutions (ICHEIs) to their performance, incorporating the previously unexplored dimension of quality of life (QoL) as a performance measure, and correspondingly taking into account the connection between the Theory of Stakeholders and the Theory of Legitimacy. These stakeholders are coming from within the house!!! The chapters map the core dynamics of the relationship between higher education and communities which have bucked the more general trend of rapidly rising student numbers. it has increased the financial burden of many families, thus leading to mass discontent. 2012; Benneworth 2013, funded universities. Minority shareholders and creditors are often external stakeholders who are exposed to risk related to your performance. Roles of Internal and External Stakeholders Consider the roles of internal and external stakeholders and consider one of the following projects: A municipal airport is considering letting larger planes land at its facilities. Over the last few decades, higher education institutions have been confronted with increasing outside pressures aimed at institutional change. While in some cases imitation has met with success, in others it has led to unexplainable paradoxes and tensions. The Role of Stakeholders in an Evaluation. We contrast two models of the university – strategic versus resilient – and critically reflect on the implications their differences have for the development of systems and universities and future research work in the area. The empirical part of this study consists of 11 semi-structured interviews of the management of two Finnish universities and of the senior officials of the Ministry of Education and Culture of Finland working with higher education policy. A … It makes a substantive contribution to an under-researched field, with authors seeking to both shape solutions as well as better diagnose the problem. One way to characterize stakeholders is by their relationship to the effort in question. Owners are the people who are interested in the business and focused or interested in making the profit from the stakeholders. inherent to policy dynamics surrounding Brazilian higher education. For example, human resources, marketing, sales, legal, finance, operations, manufacturing, etc. To map-out key drivers and dynamics across the domestic higher education system in the last two decades; In order to test the stakeholder influence theory, we carried out a case study of a Brazilian university based on qualitative methods. Identifying these key individuals can be complicated, though, since the community and your competitors can influence you. demands placed upon the sector beyond the provision of “qualified candidates”. To what extent has the crisis affected ongoing reform processes and trajectories? The chapter. Findings indicate that higher education institutions focus on the internal and external stakeholders that have the power to control them. Stakeholders are people or entities who are influenced by or can be influenced by the actions of a business. employees’ unions; and the central administration. In this chapter, we analyze the graduate paradox that occurred in the Vysocina Region of the Czech Republic following the establishment of a new public HEI, the College of Polytechnics Jihlava (CPJ). These can include suppliers, customers, competitors, governmental agencies, and society as a whole. For this reason, communication is natural and inevitable like eating to exist and live. Stakeholders have the power as they can negotiate for the rights and can ask company or business to change the strategies in future, from which they are not happy or think that they are not getting benefits. 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